Terms of Service

Effective Date: March 30, 2025

Welcome to TrackBarn. By accessing or using our website at https://trackbarn.com, or purchasing products from us, you agree to the following Terms of Service (“Terms”). These Terms apply to all users of the site, including visitors, customers, and anyone interacting with our products or services.

Please read these Terms carefully. If you do not agree, you may not access the website or use any of our services.

1. Store Terms

  • By using this site, you confirm you are at least the age of majority in your state or have consent from a parent or legal guardian.

  • You may not use our products or services for illegal or unauthorized purposes.

  • Any breach of these Terms may result in immediate termination of services.

2. Product Availability & Orders

  • We reserve the right to refuse, limit, or cancel any order at our discretion.

  • Products may be available in limited quantities and are subject to return or exchange only as described in our Return Policy.

  • All product descriptions, images, and pricing are subject to change at any time without notice.

  • We make every effort to display colors and images accurately but cannot guarantee exact screen display results.

3. Custom Apparel Orders

We offer two custom order types:

Bulk Team Store Orders (Best Price, Longer Timeline)

  • Team stores remain open for up to 2 weeks.

  • Orders ship individually to each athlete within 6 weeks of the store closing.

  • Delays may occur during peak production times. Customers can monitor progress via our Order Tracker.

  • All custom orders are final sale and non-refundable unless TrackBarn makes a production error.

Fast Track Team Store Orders (Faster Delivery, Higher Price)

  • Limited product selection.

  • Orders ship within 15 days or less to each athlete.

  • Final sale – no changes or cancellations after purchase.

Important: Please double-check all sizes before placing your order. We cannot return or exchange items ordered in the wrong size. If a sizing error occurs, we suggest reselling the item to a teammate and reordering. Team stores operate within strict timelines to ensure delivery before the season.

4. Shipping

  • All items are shipped via UPS Ground from North Carolina.

  • Shipping times:

    • East Coast: 2–3 business days

    • West Coast: 3–5 business days

  • Shipping rates are calculated in real time at checkout based on average box size and delivery location.

We do not ship internationally at this time. For more, please review our full Shipping Policy.

5. Returns & Cancellations

  • Standard (non-custom) items may be returned within 30 days with a 20% restocking fee.

  • Custom products are not eligible for return or exchange unless an error was made by TrackBarn.

  • Canceled orders will incur a 5% processing fee. If artwork has been completed, a $25 artwork fee will also apply.

For full details, see our Return & Refund Policy.

6. SMS/Mobile Messaging Program

By subscribing to TrackBarn’s SMS program, you agree to receive automated marketing and transactional messages. Message frequency varies. Message & data rates may apply.

  • To opt out, reply STOP, CANCEL, UNSUBSCRIBE, or QUIT.

  • We are not responsible for delays or errors caused by carriers.

  • For help, reply HELP or email us at info@trackbarn.com.

You must be 13+ to participate (with parental consent if under 18). Full terms can be found in our SMS Policy.

7. Accuracy, Completeness & Timeliness

We are not responsible if information on our site is inaccurate, incomplete, or outdated. Content is for general informational purposes and should not be solely relied upon for decisions.

8. Prohibited Uses

You may not use our site:

  • For unlawful or harmful purposes

  • To harass, abuse, defame, or discriminate

  • To upload malicious code or collect personal info

  • To violate intellectual property rights

Violation of these rules may result in immediate termination of access.

9. Disclaimer of Warranties & Limitation of Liability

Our website and services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service.

TrackBarn is not liable for any damages, losses, or injuries resulting from use of our website or products, except where prohibited by law.

10. Indemnification

You agree to defend and hold TrackBarn and its affiliates harmless from any claims, damages, or liabilities arising from your violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the United States and the state of Texas.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page. Continued use of the site constitutes your acceptance of any changes.

13. Contact Information

For questions about these Terms, contact us:
📧 info@trackbarn.com
📬 PO Box 113, Scurry, TX 75158
📞 214-329-0818