How do I start a custom order?

Upload your logo and team colors, pick a pattern, and our team sends a mockup for approval. We also offer an AI-powered mockup preview; every design gets an internal review before you approve for production.

What’s the production time?

Standard production is 4–6 weeks after art approval. Complex sets may add about one week. Rush options available when capacity allows.

What are the minimums?

Bulk team store items have a 10-piece per item MOQ. Bundles require a 10-bundle minimum. Our 365 store supports individual purchases without a seasonal close.

Can I change my order after payment?

Size/name tweaks are possible within 48 hours of payment. Design or quantity changes can affect pricing and timeline.

Do you match school colors and keep them consistent for reorders?

Yes—Pantone-matched colors and vector-sharp logos. We store your approved art so reorders match your originals.

How do you ship and where from?

Orders are QA’d and ship from Raleigh, NC. You’ll receive tracking once your order leaves our facility.

Could customs cause delays?

Occasionally, inbound goods face extended US customs holds due to tariff policies. We monitor every shipment and keep you updated; release timing is controlled by customs.

Do you offer expedited shipping?

Yes—UPS 2-Day and Next-Day shipping options are available once production is complete.

Who pays duties and taxes?

Domestic US orders don’t incur duties. International customers are responsible for VAT/duties at delivery; we can estimate at checkout when applicable.

How do I choose sizes?

Use the size charts on each product page. For teams, we recommend a small buffer in common sizes. You can mix men’s, women’s, and youth cuts in the same order.

Can I exchange sizes after delivery?

Custom products are made-to-order and not returnable for sizing. If there’s a defect or misprint, notify us within 14 days and we’ll repair or replace.

Bulk Team Store vs 365 Store—what’s the difference?

Bulk Store: open up to 2 weeks, items are required, production begins after close, orders ship 4–6 weeks later. 365 Store: a permanent store with a curated set of items for on-demand individual purchases.

Do you offer fan gear and kickbacks?

Yes—add fan gear to grow your store volume. We can set up programs like a 10% kickback to your program or booster per eligible sale.

What are your payment terms?

Most orders are paid at checkout. Approved schools may use PO/Net 30. Orders ship when payment terms are satisfied.

What’s your return policy?

Custom items are not returnable for buyer’s remorse or sizing. For manufacturing defects or printing errors, contact us within 14 days for a repair or replacement.

What files do you accept for logos?

Vector AI/EPS/SVG preferred, or high-resolution PNG. We place logos and names using preset placement rules to ensure consistency.

Do you offer rush orders?

When capacity allows, yes. Rush fees apply based on item mix and deadline; share your event date and we’ll advise feasibility.

Products

108 PC

186 PC

289 PC

293 PC

295 PC

355 PC

376 PC

424 PC

467 PC

617 PC

632 PC

1655 PC

2617 PC

7482 PC

172 PC, Black PC

186 PC, Black PC

130 PC, 289 PC

17, 0, 91, 0

172 PC, 295 PC

172 PC, Cool Grey 3 PC, 123 PC, 172 PC, Cool Grey 3 PC, 123 PC

186 PC, 293 PC

186 PC, 295 PC

2757 PC, 286 PC

3005 PC, Cool Grey 3 PC, 186 PC

3005 PC, Cool Grey 3 PC, 186 PC, 186 PC, 296 PC

424 PC, 296 PC, 279 PC, 2612 PC

Ash

Athletic Heather

Azalea

Baby Pink

Black

Black / White / Black

Black Heather

Black PC

Black PC, 117 PC

Black PC, 186 PC

Black PC, 3252 PC

Black PC, Black PC

Black/ White

Blue

Bone

Bright blue

Brown Savana

Brown/ Khaki

Carbon Grey

Cardinal

Charcoal

Charcoal Gray

Charcoal Heather

Charcoal/ Black

Clear

Cranberry

Custom

Dark Chocolate

Dark Grey

Dark Heather

Faded Black

Faded Bone

Faded Khaki

Forest Green

Gold

Graphite

Gray

Green

Grey

Grey Three

Heather Grey

Heather Orange

Heather Sport Dark Navy

Heather/ Black

Irish Green

Kelly

Khaki

Light Pink

Military Green

Natural

Navy

Orange

Oxford Blue

Pebble

Pink

Pro. Black PC

Purple

Red

Red Stripe

RED WHITE BLUE

Royal

Rustic Orange/ Khaki

Safety Orange

Sand

Silver

Sport Grey

Stone

Storm

Tan

Teal

Umbre

White

White / Royal / Red

Yellow

All products

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